Scrum hoax #2: a Scrum Master is useless – Conflicts

Scrum hoax #2: a Scrum Master is useless – Conflicts

Agility
[siteorigin_widget class="SiteOrigin_Widget_Headline_Widget"][/siteorigin_widget][siteorigin_widget class="SiteOrigin_Widget_SocialMediaButtons_Widget"][/siteorigin_widget] Any activity done in group may create conflicts between individuals.Scrum, by proposing self-organized teams synchronized by ceremonies and pair-reviews, may bring to the surface conflicts within the team and outside the team. A common thinking is that it relies on the Scrum master to solve these conflicts.  In this article we will review where the role of Scrum master lies regarding conflict resolution. [siteorigin_widget class="WP_Widget_Media_Image"][/siteorigin_widget] Many people believe the Scrum master is useless. On the other side of the spectrum, some people believe that he is kind of a manager of the team. Where is the truth? Last week, there was a conflict between two members in a team that I coach. Apparently the organization, including the team members, were expecting the Scrum master to take care…
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